PRIVACY POLICY OF THE ONLINE STORE
This Privacy Policy is addressed to users visiting the website www.industryeq.pl and using the services available on this website, such as the online store, contact form, and newsletter subscription. Hereinafter, the website along with related services will collectively be referred to as the Service. This Policy describes the rules for collecting and using data from users of the Service, which is gathered directly from them or through cookies and similar technologies.
Data Administrator and Contact Information
The administrator of data processed in connection with the use of the Service is:
INDUSTRYEQ SP. Z O.O., located at: Piastowska 1, 42-400 Zawiercie, NIP: 6492339255, REGON: 543645972, KRS: 0001215120
Email: shop@industryeq.pl, Tel.: +48 698 054 540 (Monday–Friday, 8:00–16:00)
In matters related to data processing, you can contact the administrator using the contact details provided above.
Scope of Collected Data
During a visit to the Service, automatic data related to user activity is collected, such as time spent on the site, searched phrases, number of viewed pages, date, and source of the visit.
The user may provide their data to register an account in the online store. The registration form requires providing identification and contact details necessary to use the account and complete purchases. Additional, optional data may also be provided. The user’s orders, favorite products, payment history, complaints, etc., will be recorded in their account.
For purchases made without registering an account, the user provides the necessary data to complete the purchase, payment, and delivery of the order.
The Service allows communication with the Administrator and the provision of identification, contact details, as well as the content of the message.
With the user’s consent, their contact and/or analytical data may be collected for marketing purposes.
Source of Data
We collect data directly from users.
The user may provide data for another person authorized to receive their order – in that case, the user is the source of the data for the recipient of the order.
Purpose and Legal Basis for Processing Personal Data
The data may be processed for the following purposes:
To analyze network traffic, ensure security within the Service, and adapt content to user needs based on the legitimate interest of the Administrator (Art. 6(1)(f) GDPR);
To respond to queries, provide the ordered offer, and handle correspondence to settle matters, based on the user’s consent and the legitimate interest of the Administrator in fulfilling user requests (Art. 6(1)(a) and (f) GDPR);
To create and use an account in the online store based on the contract for providing electronic services concluded with the user as a service recipient (Art. 6(1)(b) GDPR);
To process purchases in the online store, based on the contract concluded at a distance (Art. 6(1)(b) GDPR);
To process complaints, based on the legitimate interest of the seller (Art. 6(1)(f) GDPR);
For the promotion of goods and services or to send an offer based on the user’s consent (Art. 6(1)(a) GDPR).
Right to Withdraw Consent
If consent is the basis for processing data, it can be withdrawn at any time using the contact details available in the Service. Withdrawal of consent does not affect the lawfulness of the processing that occurred prior to its withdrawal.
Obligation or Voluntary Submission of Data
Providing data is voluntary, but necessary. Failure to provide the required data will prevent the following:
Processing the order;
Creating an account in the online store;
Handling complaints;
Receiving offers or ordered marketing materials;
Receiving a response to a question.
Providing data necessary for statistical analysis of users’ activity in the Service is voluntary. The user may use the incognito mode to browse the site without sharing information about their visit with the Administrator. Using incognito mode and thus not providing data will not affect the ability to use the Service.
Rights Under the GDPR Regarding Processed Data
Every user of the Service has the right to:
Request access to their data from the Administrator and to receive a copy of it (Art. 15 GDPR);
Request rectification or correction of their data (Art. 16 GDPR) – if they notice that the data is inaccurate or incomplete;
Request deletion of their data (Art. 17 GDPR);
Request the restriction of processing (Art. 18 GDPR) – for example, if they notice that the data is incorrect – they can request the restriction of processing until the correctness of the data is verified;
File a complaint about the processing of personal data with the President of the Personal Data Protection Office (uodo.gov.pl).
Recipients of Personal Data
Personal data may only be provided to entities authorized to receive them under the law (e.g., the Police or courts in connection with ongoing proceedings). Additionally, data may be shared with couriers, postal operators, hosting providers, email service providers, and other authorized entities.
Data Retention Period
Personal data will be retained:
In the case of an online account, for the period of usage, and after account closure, the Administrator will retain billing data for 5 years following the year in which the tax obligation related to the order arose;
For accounting purposes, for 5 years following the year in which the tax obligation related to the order arose;
Until consent is withdrawn or until the matter is resolved, and then for the statutory limitation period for any claims related to its execution;
For complaints, until the expiration of the limitation period for any potential claims;
Data related to network traffic analysis gathered through cookies and similar technologies may be stored until the cookie expires. Some cookies never expire, so the retention period will be equivalent to the time necessary for the Administrator to achieve the data collection purposes, such as ensuring security and analyzing historical data related to site traffic.
Transfer of Data to Third Countries or International Organizations
Your data will not be transferred to third countries or international organizations.
Use of Cookies and Similar Technologies
The Service collects information about users through cookies and similar technologies, which generally involves installing these tools on the user’s device (computer, smartphone, etc.). These tools are used to remember user decisions (font choice, contrast, acceptance of policies), maintain user sessions (e.g., after logging in), remember passwords (with consent), gather information about the user’s device and visit to ensure security, as well as analyze visits and adjust content.
Information collected through cookies and similar technologies is not linked to other user data and is not used for identifying users by the Administrator.
The user can set their browser to block certain types of cookies and other technologies, specifying, for example, that only those necessary for proper display of the site will be allowed. By default, most browsers allow all cookies, but the user can change these settings at any time, and they can also delete already installed cookies. Each browser provides such options in the settings or preferences.
The user may also use the site in “incognito mode,” which blocks the collection of data about their visit.
In addition, the Administrator may use cookies and similar technologies for marketing and analytics purposes, but only with the voluntary and explicit consent of the user, which is requested via appropriate technical solutions available in the Service. The user may change cookie settings at any time.
This policy is effective as of 01.10.2025. Users will be notified of any changes to the Policy through its republishing on the Service and an appropriate notice.